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Iridium GO! - How-to Guides

Iridium GO! provides global voice calling and text messaging solutions for your smartphone, as well as data capabilities offered through optimized apps designed for your smartphone.

Iridium offers the ony truly global coverage on the market, offering access to voice, text, and data anywhere in the world.

See our Iridium GO! Quick Guide to get started.

Ensure the SIM card and battery are inserted, and the device charged.

The power up sequence will begin automatically once the swivel antenna is raised to the upright position. This will take apporoximately one minute and will begin registration with the Iridium network (note that the device mut be outside and orientated towards the sky to access the Iridium network). Once registered, the signal strength icon will appear on the device screen.

Alternatively, you can switch the device on by pressing and holding the power button, but note that the device will not operate until the antenna is raised.

To switch the device off, press and hold the power off button.

In order to access Iridium GO! services on your smartphone, Iridium-optimised applications must be downloaded from the App Store or the Google Play store for iOS and Android respectively.

These include the Iridium GO! application (for voice calling, SMS, Tracking, SOS and Twitter posting) and the Iridum Mail & Web application (for email and data access).

Your smartphone must then be paired with the Iridium GO! device through the WiFi access point connection emitted by the device.

  1. On your smartphone or tablet open Settings > WiFi
  2. Select the Iridium GO! WiFi network and connect

Once your device has connected, you can begin using the Iridium GO! application.

IMPORTANT: Please make sure you connect each device you intend to use on your trip to the Iridium GO! prior to departure. Contact Cellhire Support should you encounter any problems or have any questions.

The Iridium GO! application enables you to place phone calls to internationally-formatted numbers, stored smartphone contacts, and shared Iridium contacts stored on your Iridium GO! device.

To make a call:

  1. Ensure Iridium GO! is on and registered with the Iridium network
  2. Launch the Iridium GO! application, login, and press the Call icon
  3. To make a call enter the international number
  4. Press the green key to initiate the call, and press the red key to end the call

The Iridium GO! device may receive phone calls while registered to the Iridium network. When an incoming call occurs, the Iridium GO! loudspeaker will ring and application users will be alerted and can accept or reject the call.

Using the Iridium GO! application you can send and receive text messages to mobile phone numbers and email addresses. The message recipients (mobile phone number or email) must be in the correct format.

To send a text message:

  1. Press the Messages icon from the main screen
  2. Enter recipient (mobile phone number or email address)
  3. Once your message is complete, press the Send icon

Incoming messages are sent to all users logged into the application, who are notified via a push notification.

If you are having trouble connecting your device to the Iridium GO! this may be due to the presence of a VPN. Either disable or remove the VPN from your device and attempt to connect to the GO!. If you are unable to do so please contact Cellhire Support.