Subscriber must notify Cellhire Technical Support immediately via email at email@example.com or phone at +1 214 355 5200 and follow the prompts.
To ensure we handle your request promptly be sure to include the following information:
When you talk to support or once your email or voicemail has been received, you will be given a reference number for you to keep. Cellhire will then forward the information immediately to the provider/carrier you are subscribed to. The subscriber is responsible for all Usage Charges incurred on the Equipment up to the time that the provider/carrier contracted by Cellhire to provide the Service disables the Equipment. Please be aware that depending on the country and the network you are using, this request can take from 5 minutes up to 48 hours to complete.