Support - Global Wireless Solutions

At Cellhire, our 'Customer First' philosophy supports everything that we do. Through our 24/7 global support system, we are here to serve you with expert advice and guidance through the purchasing process and beyond. We take customer service very seriously and we constantly review and amend our processes in order to provide customers with the best support possible.

Please click on a topic below for answers to many frequently asked questions. If you can't find the answer to your question, please contact Cellhire's 24 Hour Support Center at or +1 214 355 5200 .

Important service updates via Twitter

Cellhire is now providing important service updates via Twitter, please follow @Cellhire.

Please note this is a no-reply account and is used solely for sending out service updates. No responses to support queries will be received via this Twitter account. For any support issues please use the contact details above.

Report Lost or Stolen Equipment

What to do in the event that equipment is lost or stolen.

Click Here


Cellhire Quick Start Instructions can also be downloaded here.


Device Manuals

Want to get the most out of your device? You can download the manufacturer's user manuals here



Got a question regarding Billing, Delivery or Coverage?

Find all the answers here...



Here you will find definitions for many of the technical terms used throughout the Cellhire website and the mobile phone industry.